Our Tools and Services

"A moment's insight is sometimes worth a life's experience." - Oliver Wendell Holmes

Accurate information is fundamental to good decision making. We use a variety of tools to provide you with actionable information. We tailor each individual project to ensure that our clients' unique objectives are met. We know these tools well, because we work with them every day.

It's important to remember however, that the tool is not the solution. It merely helps us to do our job - to provide you with research-based insight.

Click on the links below for information about several of our research tools and services.

Some of the tools we use:

• Computer Assisted Telephone Interviewing (CATI)
• Focus groups
• Qualitative in-depth interviews
• Postal surveys
• Email/internet surveys (eSurvey^TM)
• Telephone focus groups (TeleFocusGroups^TM)
• Analytical tools

Some of the services we provide:

• Omnibus survey (oMMnibus^TM)
• Population and community surveys
• Brand awareness and brand tracking research
• Customer satisfaction research
• Climate (employee satisfaction) surveys
• Stakeholder surveys